Before you order
Hoobuy UK FAQ
Prices, fit, inspection, parcels and import checks—without fixed claims that can go stale.
What is Hoobuy?
Hoobuy describes a purchasing-agent service for third-party products, warehouse checking, storage and international shipping. This directory is independent.
Does the item price include delivery to the UK?
No. Treat the displayed price as the item amount. Domestic delivery, international shipping, platform charges, VAT and possible duty are separate.
Why is the GBP price approximate?
It is converted from the yuan amount using dated ECB reference rates. The rate used by a platform or payment provider may differ.
How do I compare a trainer size?
Check the exact selected variant and its own centimetre guidance. There is no reliable universal conversion across every seller and batch.
Does a warehouse image prove authenticity?
No. It can help check visible size, colour, quantity and obvious damage, but it cannot authenticate an item.
How much is shipping?
A fixed rate is not published here. Check the current parcel weight, dimensions, route and quote in the official interface.
How long do returns take?
No fixed period is claimed here. Check the official Returns and Refunds section for the current order stage and seller conditions.
Which payment methods are accepted?
The official help centre lists payment topics, but this directory does not publish a method list or fee table without current detailed terms.
Why is a Hoobuy product button unavailable?
Platform availability and product identity are separate checks. A product button stays unavailable until the destination is matched to the same listing.
Are Great Britain and Northern Ireland treated the same for imports?
Not always. GOV.UK describes separate Northern Ireland considerations, including whether goods are at risk of entering the EU.